Terms & Conditions for shipping Asian countries

CUSTOMS

We are responsible for any customs fees. By purchasing our products, you agree that your package (s) may be taxed at your country’s customs, and that if so, we will be solely responsible for paying the fees.

1. All orders are dispatched from Authorised Vendors.

2. Εvery customer must be aware of the applicable charges and laws of his country for the import of products from third countries.

3. A parcel is not considered lost if it is seized by the customs and the customer refuses to proceed with all the procedures needed for import. We are not responsible if the all or part of the order is seized by the customs of the customer’s country.

4. A parcel is not considered lost if the customer provides us with false information (misspelled name/address, wrong phone number, wrong address (City, Post Code, House number) etc

5. Our company will dispatch your order 1-2 working days after you place it. DTDC/FEDX delivery needs 10-15 working days to deliver the parcel. Delays we cannot predict or control may occur. Our company cannot take the responsibility of the delivery delays which may occur by DTDC/ FEDX.

6. Please note that our company cannot accept returns from countries outside the US , as the return costs are high and the customs seize the products.

Customs consider the returned packages as products produced and shipped from 3rd countries (outside the us) and they demand a new registration of each single product contained in the package, procedures that are costly and take 30-60 days.

7.Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

8.Note: Our products are currently NOT available in the following countries: